Frequently Asked Questions
Everything you need to know about shopping at The4 Official Site.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days for domestic orders and 7-14 business days for international destinations.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can start a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment plans through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the best accuracy.
Are your materials sustainably sourced?
Yes, The4 is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair wages and safe working conditions.
Can I modify or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, modifications can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.